Help centre

How can we help?

Quick answers for installing, using and troubleshooting Drug Dose.

Current app build: v19

A dose is not calculating

Confirm that a valid patient weight has been entered in kilograms. Some reference items do not use a weight-based calculation and will show the standard rule instead.

  1. Return to the top weight field.
  2. Enter the current measured weight in kg.
  3. Check the medicine, concentration and maximum dose.
  4. Verify the result independently before use.

Saved items disappeared

Saved items and preferences are stored locally on the device. They may be removed if App data, browser storage or device backups are cleared, or after an uninstall.

The app appears out of date

Check Google Play for an update. Clinical content changes over time; always use the latest release and compare information with a current formulary and local protocol.

Report a content issue

Please include the App version, item name, displayed value, authoritative source and a clear description. Do not include patient names, records, photographs or other identifying information.

Clinical safety

Drug Dose is not an emergency service, prescribing system or medical device. If immediate clinical assistance is required, follow the institution’s emergency pathway. Independently verify every dose, route, concentration, interval, dilution, maximum and patient-specific factor before administration.